If you're not satisfied with your purchase you can send it back within 30 days. No worries. We'll refund the whole amount.

Just please let us know before you dispatch the parcel: support@vasco-electronics.com or +1-646-512-9916.

You can also download, fill in and send us the return form. It will help us speed up the refund process.

pdf Download the return form

Please wrap up the device carefully and send it to:

Vasco Electronics
620 Centerpoint Blvd
New Castle, DE 19720

The parcel must be shipped at your expense. After we have checked the returned goods, we will inform you via e-mail of your refund. The money will be reimbursed within 14 days of the day on which we receive the goods.

We reserve the right to make a deduction from the reimbursement for any loss in value of the goods supplied, if the loss is the result of improper handling by the Buyer.

Do you have any questions?
Don't hesitate to contact us:
support@vasco-electronics.com or by phone +1-646-512-9916